Job Title: Studio Manager – Pottery Painting Studio
Location: Barleylands, Billericay
Job Type: Part-Time (3 Days Per Week)
Reports to: Owner

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About Us

Peacock Pottery Barn is a vibrant, hands-on pottery painting studio where creativity meets community. We specialise in helping guests of all ages create lasting memories - whether it’s painting pottery, taking baby handprints, or customising special keepsakes. We're currently seeking a dedicated and artistic Part-Time Studio Manager to lead our team and bring energy, organisation, and creativity to the studio three days per week.

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Job Summary

As one of our Studio Manager, you’ll be responsible for overseeing the daily operation of the studio on your scheduled days. This includes managing staff, supporting customers, maintaining inventory, keeping the studio clean and tidy, providing artistic services such as baby handprints in clay and paint, and neat handwriting on ceramics. You’ll create a welcoming environment for guests and ensure everything runs smoothly during your shifts.

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Key Responsibilities

Customer Experience & Artistic Services

• Greet and guide customers through the pottery painting process

• Take baby and toddler handprints in clay (impressions) and paint (on pottery), ensuring gentle, safe handling and high-quality results

• Perform neat handwriting - adding names, messages, or dates to pottery items with neat, legible script

• Assist with custom orders and memory-making keepsakes

• Handle customer pottery pieces with care and pack finished orders safely for pickup

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Studio Operations

• Open and close the studio on your working days

• Ensure safe handling of all ceramics, especially fragile or personalised items

• Manage e-mails, answer phones and take and manage bookings using our computerised booking system

• Handle customer orders and take payments using computerised till systems

• Keep the studio clean, well-organized, and compliant with safety protocols

 

Team Support

• Supervise and support staff during shifts

• Train new employees on studio procedures and artistic techniques (including handprints and handwriting)

• Lead with a positive, hands-on attitude

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Customer Engagement & Events

• Promote studio offerings and upsell custom services

• Help maintain studio displays, signage, and product samples

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Qualifications

• Previous experience in a customer service or studio environment; leadership or supervisory experience preferred

• Strong leadership, communication, and problem-solving skills

• Ability to multitask in a busy, hands-on environment

• Interest or experience in arts & crafts (pottery experience a bonus)

• Comfortable with baby handprints in clay and paint (or willing to learn through training)

• Strong, legible handwriting is a must

• Excellent communication and organisational skills

• Reliable, detail-oriented, and capable of working independently

• Available to work occasional weekends or evenings

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What We Offer

• Competitive hourly pay

• Fun, friendly, and creative work environment

• Training in baby handprints and ceramic handwriting techniques

• Staff discounts on pottery

• Opportunities for artistic and professional growth

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How to apply

Send your CV and a handwritten cover letter to: Carolyn@peacockpotterybarn.co.uk

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Application deadline: 31st August 2025

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