Job Title: Studio Supervisor – Pottery Painting Studio
Location: Barleylands, Billericay
Job Type: Part-Time (3 Days Per Week - Tuesday, Thursday and Friday)
Reports to: Owner

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About Us

Peacock Pottery Barn is a vibrant, hands-on pottery painting studio where creativity meets community. We specialise in helping guests of all ages create lasting memories - whether it’s painting pottery, taking baby handprints, or customising special keepsakes. We're currently seeking an enthusiastic, dedicated and hard-working Part-Time Studio Supervisor to join our team and bring energy, organisation, and creativity to the studio, three days per week.

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Job Summary

As one of our Studio Supervisors, you’ll be responsible for overseeing the daily operation of the studio on your scheduled days. This includes managing junior staff, supporting customers, maintaining inventory, keeping the studio clean and tidy and providing artistic services such as baby handprints in clay and paint. You’ll create a welcoming environment for guests and ensure everything runs smoothly during your shifts.

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Key Responsibilities

Customer Experience & Artistic Services

• Greet and guide customers through the pottery painting process

• Take baby and toddler handprints in clay (impressions) and paint (on pottery), ensuring gentle, safe handling and high-quality results

• Assist with custom orders and memory-making keepsakes

• Handle customer pottery pieces with care and pack finished orders safely for pickup

• Handle bookings and system management to ensure smooth operation of our booking system

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Studio Operations

• Open and close the studio on your working days

• Ensure safe handling of all ceramics, especially fragile or personalised items

• Manage e-mails, answer phones and take and manage bookings using our computerised booking system

• Handle customer orders and take payments using computerised till systems

• Keep the studio clean, well-organized, and compliant with safety protocols

 

Team Support

• Supervise and support staff during shifts

• Train new employees on studio procedures 

• Lead with a positive, hands-on attitude

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Customer Engagement & Events

• Promote studio offerings and upsell custom services

• Help maintain studio displays, signage, and product samples

• Facilitate toddler-focused creative sessions 

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Qualifications

• Previous experience in a customer service or studio environment; leadership or supervisory experience preferred

• Strong leadership, communication, and problem-solving skills

• Ability to multitask in a busy, hands-on environment

• Comfortable with baby handprints in clay and paint (and willing to learn through training)

• Excellent communication and organisational skills

• Reliable, detail-oriented, and capable of working independently

• Available to work occasional weekends or evenings, where necessary

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What We Offer

• Competitive hourly pay

• Fun, friendly, and creative work environment

• Training in baby handprints and ceramic techniques

• Staff discounts on pottery

• Opportunities for artistic and professional growth

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How to apply

Send your CV and cover letter to: Carolyn@peacockpotterybarn.co.uk

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Application deadline: 30th April 2026

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